It all startswith a few essentials.
Useful information to plan your escape at Palanquey.
Good to know
Before you arrive.
What time can I arrive?
The currently published terms state check-in between 4 pm and 7.30 pm, and check-out before noon. Confirm your arrival time when booking and contact us for late arrivals.
Does the house welcome children?
The current website states that the property is for adults over 16. The spa terms specify access from age 18. Please confirm the conditions that apply to your stay with us.
Are pets allowed?
Yes, all animals are welcome, provided they are well behaved.
Is spa access included in my stay?
Yes, full access to the spa is included in your stay. Only massages and treatments incur an additional charge.
How do I book dining or a treatment?
The easiest way is to contact us before arrival to arrange times and confirm availability.
Can a room meet my accessibility needs?
Contact us before booking and tell us your needs so we can check the options together.
How do I change or cancel my booking?
Read the terms of your rate and your booking confirmation, then contact us. Booking terms